Privacy Policy

1. Introduction

Welcome to aswynn.com, the website of Freya Aswynn. We are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and disclose your personal information when you use our website and services.

2. Information We Collect

Personal Information: This includes your name, email address, billing address, and payment details, which we collect when you make a purchase or sign up for our newsletter.

Usage Data: Information on how you access and use our site, including your IP address, browser type, and browsing behavior.

3. How We Use Your Information

To Provide Our Services: Processing transactions, delivering digital products, and customer support.

For Improvement: Enhancing our website and services based on user feedback and usage patterns.

Marketing Communications: With your consent, we may use your information to send you promotional messages and newsletters.

4. Sharing Your Information

We do not sell your personal data. We may share your information with third-party service providers for payment processing, email distribution, and web analytics.

5. International Data Transfers

As a global business, we may transfer your data to countries outside of your jurisdiction. We take all necessary measures to ensure your data is treated securely and in accordance with this privacy policy.

6. Data Security

We implement security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

7. Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal data. You can also opt-out of receiving marketing communications at any time.

8. Cookies and Tracking Technologies

We use cookies to improve your browsing experience and analyze site traffic.

9. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page. this policy was last updated on December 1st 2023.

Refunds & Returns Policy

1. Introduction

Thank you for shopping at freyaswynn.com. We understand that sometimes digital or service products may not meet your expectations or needs. This Refunds and Returns Policy explains how we handle these situations.

2. Digital Product Refund Policy

Eligibility for Refund: Due to the nature of digital products, we generally cannot offer refunds once the product has been downloaded or accessed. However, exceptions can be made in certain circumstances, detailed below.

Faulty or Non-Functioning Products: If you receive a digital product that is defective or does not function as advertised, you may be eligible for a refund. Please contact us within 10 days of your purchase with detailed information about the issue.

Incorrect Purchase: If you’ve purchased a product by mistake and have not yet downloaded or accessed it, please contact us immediately. We may, at our discretion, issue a refund.

Not as Described: If a product is significantly different from its description or preview, please let us know. We will address the discrepancy and may issue a refund if appropriate.

3. Process for Requesting a Refund

To request a refund, please complete the form on our contact page. Include your order number, the name of the product, and a detailed explanation of the reason for the refund request.

Refund requests should be made within 28 days of purchase. Requests made after this period may not be eligible for a refund.

4. Refund Processing

Upon receiving a refund request, we will review it and notify you of the approval or rejection of your refund.

Approved refunds will be processed back to your original method of payment within 14 days.

5. Changes to Our Refunds and Returns Policy

We reserve the right to modify this policy at any time. We will notify you of any changes by posting the new policy on this page. this policy was last updated on December 1st 2023.